Frequently Asked Questions
Do you ship internationally?
At the moment, we only ship to select countries within Europe. These countries include: Belgium, Czech Republic, Denmark, France, Germany, Ireland, Italy, Luxembourg, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Spain, Sweden, Switzerland, and the UK.
For customers in the US and Canada, the Mindful Planner is currently available through Amazon.
We’re currently actively working on expanding our shipping options.
Do you offer free shipping?
Yes, we offer free shipping on orders over €45. Standard shipping rates apply to smaller orders.
What are your delivery times?
Our delivery times include two stages: order processing and shipping (transit). Orders placed before 12:00 pm local time (CET) are processed the same business day, while orders placed after this time are processed the following business day.
You will receive a confirmation email with tracking details once your order has been shipped. After processing, your order is expected to arrive within 3–7 business days.
What are your shipping costs?
Shipping costs vary depending on the country. They will vary between €6 and €8.50 depending on your location.
What is your return policy?
Products can only be returned if they are still in their shrink wrap seal. This guarantees that each journal remains protected and provides every customer with the same experience. If you still want to return your journal, please contact us at info@the-mindfuljournal.com.
Where is your fulfillment center located?
Our warehouse and fulfillment center is currently located inThe Netherlands.